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Trade-on-Phone facility comes handy to customers who do not have Internet access at a given point in time, but wish to trade.
Trade-on-Phone facility is available only for Resident Indians.
As an IDBIpaisabuilder.in customer, you will receive quick
and efficient service from our Dealing Desk Executives who are dedicated to assist
you for all your requirements related to order placement.
FEATURES:
 Toll free number 1800–22–3366
in case you are calling from MTNL or BSNL line.
 In case you are using
Reliance, Tata Indicom or any other landline, you can contact us at 022–39135001.
 Instant access to our
Dealing Desk Executive, hence you will not have to waste your precious time in a
queue.
 You get access to the
best systems for client authentication, which ensures secure trading over the phone.
 You can place the order
through ToP for National Stock Exchange (NSE) & Bombay Stock Exchange (BSE).
Trade over Phone (ToP) timings are from 9:00 am to 3:30pm Monday to Friday.

TERMS AND CONDITIONS GOVERNING Trade over Phone FACILITY.
The
following are the specific terms and conditions relating to the Trade over Phone
facility (hereinafter referred to as ToP) being offered to the Clients by IDBI Capital
Market Services Limited through an Independent Service Provider. Usage of this facility
automatically means acceptance of the terms and Conditions mentioned below. The
acceptance of the Terms as mentioned below and also the acceptance of the terms
and conditions displayed on the Website and contained in the Client Agreement are
a prerequisite for availing of this facility.
Definitions.
Trade over Phone shall mean the facility provided by IDBI CAPITAL MARKET SERVICES LIMITED to the Clients, through an Independent Service Provider, whereby the Client can place order(s) over the phone for transactions in securities, to be executed on behalf of clients by IDBI CAPITAL MARKET SERVICES LIMITED, in those securities that are made available to the Client for trading by IDBI CAPITAL MARKET SERVICES LIMITED.
"Dealer " shall mean the Dealing Desk Executive appointed by the call centre(s) for the purpose of providing the ToP facility.
"Independent Service Provider" shall mean IDBI CAPITAL MARKET SERVICES LIMITED, which shall provide the call centre(s) facility to the Clients on these terms and conditions
"Website" shall refer to idbipaisabuilder.in maintained by IDBI CAPITAL MARKET SERVICES LIMITED.
"Market Hours " shall refer to the trading hours specified by the National Stock Exchange and Bombay Stock Exchange.
1.For the purpose of availing of ToP, the Client will be required to call on the specific numbers intimated or notified from time to time or any changes by IDBI CAPITAL MARKET SERVICES LIMITED for the said purpose by means of an email and/or by putting up such numbers on the Website or otherwise. Such numbers will be subject to changes at IDBI CAPITAL MARKET SERVICES LIMITED's sole discretion.
2.In case the Client opts for ToP, he will need to provide accurate answers to the questions asked by the Dealing Desk Executive, including the Clients user id and TPIN, for ascertaining the genuineness of the caller. IDBI CAPITAL MARKET SERVICES LIMITED shall place the order for the Client only after the Dealing Desk Executive has verified the Client's credentials in the above manner. The Clients hereby agrees that IDBI CAPITAL MARKET SERVICES LIMITED reserves the right to offer/withdraw the Clients user id and TPIN facility.
3.The Client hereby authorises IDBI CAPITAL MARKET SERVICES LIMITED to use the Login-id made available by him for the purpose of executing the orders placed by the Client over the phone and agrees to hold IDBI CAPITAL MARKET SERVICES LIMITED harmless for any such usage. All orders placed by IDBI CAPITAL MARKET SERVICES LIMITED on behalf of the Client using the Client's Login id shall be deemed to have been placed by the Client himself.
4.The orders placed by the Client with the Dealing Desk Executive for execution shall be orders for execution on the National Stock Exchange and Bombay Stock Exchange by IDBI CAPITAL MARKET SERVICES LIMITED, for this purpose. Incase the Clients doesn`t specify the exchange it shall be the perogative of IDBI Capital Market Services Limited.
5.The Client shall place the orders during market hours with the Dealing Desk Executive for execution on the same trading day. All orders placed by the client after market hours shall be entered for execution by the IDBI CAPITAL MARKET SERVICES LIMITED on the next day of the National Stock Exchange (NSE) & Bombay Stock Exchange (BSE) or such other stock exchanges notified from time to time by IDBI CAPITAL MARKET SERVICES LIMITED for this purpose. This is subject to the IDBI CAPITAL MARKET SERVICES LIMITED offering this facility to the Customer. The Clients hereby agrees that IDBI CAPITAL MARKET SERVICES LIMITED reserves the right to offer/withdraw the after market hour's facility whenever it deems fit.
6.The Clients hereby agrees that the order shall be executed by the Dealer subject to the availability of the buying power / selling power or as the case may be. The order placed over the phone by the Dealing Desk Executive on behalf of the Clients should not be Combined with the order placed thru Online Trading Portal of IDBI Capital Market Services Limited by the Clients. The Client understands, agrees IDBI CAPITAL MARKET SERVICES LIMITED should not be made Liable for any Duplicate order / Cancellation / Notification if Incase made parallelly by the Clients.
7.The Client understands, agrees and authorises IDBI CAPITAL MARKET SERVICES LIMITED at its discretion and without further prior notice to the Client, to monitor and record any or all telephone conversations between the Client on one hand and the Dealing Desk Executive on the other so as to ensure the maintenance of an audit trail of the transactions placed through this facility. The Clients also agrees that such recording and IDBI CAPITAL MARKET SERVICES LIMITED records of any orders, instructions and communications given or made by the Client or IDBI CAPITAL MARKET SERVICES LIMITED by electronic mail, fax or other electronic means shall be admissible as evidence and shall be final and binding evidence of the same.
8.The Client hereby agrees to abide by the Trading, Risk Management and Settlement Rules as defined by IDBI CAPITAL MARKET SERVICES LIMITED which could be changed from time to time as defined by the rules, bye-laws of the Exchanges. The Client must note that for security reasons, the Client himself will be required to call and place the required orders over the phone in accordance with the terms hereof.
9.The Client hereby agrees that IDBI CAPITAL MARKET SERVICES LIMITED or the Exchange shall not be liable for the non execution of any order caused due to suspension, interruption, non availability or malfunctioning of the online trading services, software applications, not getting connected with the ToP telephone lines or hardware equipment or the Exchange system or service for whatsoever. Neither IDBI CAPITAL MARKET SERVICES LIMITED nor the Dealing Desk Executive shall accept any liability that may arise as a consequence of the incomplete /incorrect data or information provided to the Dealing Desk Executive over the phone and/or any error in the execution of an order due to such incomplete/incorrect data. Further neither IDBI CAPITAL MARKET SERVICES LIMITED nor the Dealing Desk Executive shall be liable for any loss that may be incurred by the Client due to a third party placing orders through Trade on Phone after getting hold of the Client's personal identification details.
10.The Client hereby agrees that IDBI CAPITAL MARKET SERVICES LIMITED will offer 10 calls free per month and from 11th call onwards he will be required to pay an amount of Rs 20/- (Rupees Twenty only), per call made towardsTrade over Phone being the service charges, for this facility payable to IDBI CAPITAL MARKET SERVICES LIMITED. IDBI CAPITAL MARKET SERVICES LIMITED shall recover this amount from the client on behalf of the Service Provider, by means of a direct debit to the Client's buying power maintained by the Client in his online trading account for online share trading. The Client agrees to permit IDBI CAPITAL MARKET SERVICES LIMITED to debit the Client's buying power for the payment of the above mentioned charges on his behalf. The said charges would be payable irrespective of whether an order is placed over the phone or the order placed, if any, was executed. IDBI CAPITAL MARKET SERVICES LIMITED shall, on behalf of the Independent Service Provider, recover the money on a monthly basis for the Trade over Phone facility from the Client. IDBI CAPITAL MARKET SERVICES LIMITED also reserves the right to change the applicable charges for Trade over Phone facility at its discretion and the Client is bound to abide by it once it has been communicated to the Client.
11.The abovementioned service charges for the Trade over Phone facility are exclusive of the applicable brokerage charges and all other statutory charges payable to IDBI CAPITAL MARKET SERVICES LIMITED for the executed orders of the Client that have been placed by the Client over the phone using Trade over Phone The Client is required to check the Fee schedule on the Website for the purposes of knowing the applicable brokerage charges and other statutory charges.
12.Once the orders are placed by the Client over phone and are sent by IDBI CAPITAL MARKET SERVICES LIMITED to the Exchange for execution, the Client may check the status of such orders, online on the website, in the same manner as in the case of online share transactions placed by the Client through the Website.
13.The Client hereby agrees to hold IDBI CAPITAL MARKET SERVICES LIMITED and the Dealing Desk Executive harmless against all actions, claims and liabilities that may be incurred by them due to any action initiated or threatened that may be initiated against them due to the performance of any of their obligations herein and agrees that IDBI CAPITAL MARKET SERVICES LIMITED and the Dealing Desk Executive shall not be liable for any loss suffered by the Client on account of non execution of the order placed over the phone due to any reason whatsoever.
14.This facility is offered by IDBI capital market services limited in accordance with rules/regulations/guidelines specified by the Securities Exchange Board of India and other competent authorities from time to time pertaining to secondary market for securities. IDBI Capital Market Services Limited reserves the rights to change these terms and conditions at any time in accordance with the regulations specified.
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