FAQ
Demat
  What is the procedure for dematerializing physical share certificates?
Ans: You need to open a demat account in the name(s) in which the share certificates are and submit the share certificates along with the duly completed Dematerialization Request Form (DRF) either by courier or by hand delivery at the nearest IDBI Capital branch. You can also transpose-cum-Demat the shares.
  What is transposition cum demat & what is the procedure?
Ans:Transposition cum demat enables the customer to transpose (swap/interchange) names of the joint holders in desired order along with the process of dematerialization of certificates. For e.g. If A & B hold a Demat account and if the certificates are in the names of B & A the shares can be dematerialized in the demat account of A & B. The customer should submit duly completed transposition form along with the Dematerialization Request Form (DRF) and the share certificates. No new name can be added through transposition process.
  How long will the dematerialization process take?
Ans: The dematerialization process takes about 30 days from date of submission of shares to IDBI Capital.
  What is the process for dematerializing physical shares of a joint account in case of death of one account
      holder?
Ans:In this case, such shares could be dematerialized in the DEMAT account of the surviving member(s) provided that the surviving member(s) submits a Transmission cum Dematerialization form duly signed by all the surviving holders and a notarized/certified true copy (by nationalized bank) of the Death certificate along with DRF. Download the required form in the following format( PDF)
  How can I dematerialize shares with Pre Marital / Maiden names?
Ans: To demat such shares you need to submit a certified true copy of the marriage certificate along with the DRF.
  Can I as a sole holder of the share certificates add one more name as a joint holder at the time of
      dematerializing share certificates?
Ans:No. However, this can be done by opening an account as the sole holder (account A) and dematerialize the share certificate. Then you need to open another depository account (account B) in which you are the first holder and the other person is the second holder and make an off market transfer of the shares from the account A to account B. You will have to incur a charge on this transaction.
  Which statements would I be receiving?
Ans: Customers have the facility to receive statements on their email id’s registered with IDBI Capital. However the Transaction statement and the Holding statement are sent by courier on a quarterly basis. If there is a transaction in the demat account you will receive a statement on a monthly basis. And if there is no transaction or there are no holdings in the demat account you will receive statement on a quarterly basis. Other than this, the requested statements (additional) will be charged Rs.25/- per demat account.
  How can I check for my demat holdings online on IDBIpaisabuilder.in?
Ans: After you log-in to your Trading account, select the ‘Demat Allocation’ option under the ‘Trading Site’ option and click on the Go button to view your demat holdings.
  What is the procedure to transfer the shares from one demat account to other?
Ans: To transfer the shares from one demat account to another, you have to use the Delivery Instruction Slip (DIS)/Transfer Instruction For Delivery (TIFD) Slip as provided by the DP with whom the source demat account is, mention the details of the DEMAT account where you wish to move the shares and specify the shares you wish to transfer. This DIS/TIFD Slip is required to be submitted to the nearest branch of the DP with whom you are holding your DEMAT account.